Cloud Call Center Software

Calle enterprise-grade cloud call center software is very easy to setup. It is very flexible as well. A cloud call center needs very little time to deploy. A little amount of capital is enough to start a cloud call center. The popularity a cloud call center is increasing day by day because it needs a little amount of money to set up hardware.

Our Service

Cloud Call Center

Cloud-based call center software provides the much needed communication channel between a company and its clients. It is gaining a strong foothold amongst today’s organizations that are looking to create a niche segment. Cloud call center software provides the necessary technology to connect and sustain customer relationships. From call centers, to multichannel contact centers, the iSolutions is just right for you. Read More

Email Marketing

Email generates the highest ROI for marketers. For every $1 spent, email marketing generates $38 in ROI and gives marketers the broadest reach of all the channels available to them. Despite the plethora of tools available to marketers, email marketing is simply the best bet for business growth. iSolution provide you best oppotunity to spreed your bussiness using via Email Read More

SMS Marketing

iSolution helps to reduce costs, save time. Plain and simple, text message marketing can greatly improve just about every business in existence. Forget snail mail. Save the stamps, save the paper, the envelopes and the time it takes to stuff them. Send SMS instead. It’s faster, cheaper and measurable. SMS Marketing response rates are higher than any other form of contact. Read More

Our Pakages

Basic

Inbound

Outbound

ACD(Automatic Call Distributor)

Call queues

skills-based routing

call monitoring

queue management

Reporting and recording

Basic IVR

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Standard

Dashboard

CRM

call dispositions and statistics

campaign and list management

contact upload

customer history and notes

real-time reporting

call transfers

Advanced IVR

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Premium

External CRM integration support

API integration

Auto-dialer

SMS,email Management

CSAT Survey

Outbound IVR BroadCast

Ticket Management

Work Code Management

Remote Database connection (Oracle,DB2,MSSQl etc)

Web Chat & Webrtc based agent panel

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