Workforce Management Services There are several call centers where several workers are hired. It is also important that the workflow be planned, and the right people placed in the right place. Technology for workforce management can assist in successful operation of BPOs or call-centers by simplifying diverse activities such as the introduction of multi-channel systems and the fast response to customer inquiries. Our workforce management platform provides tools that simplify processes specific to workers, including management of job hours, time and attendance management, leave management and productivity assessment.